katzenfabrik

https://archiveofourown.org/admin_posts/31894

Are you interested in social media, community management or outreach? Or would you like to assist AO3 users by resolving complaints? Do you want to create videos and connect with fellow fans on TikTok? The Organization for Transformative Works is recruiting!

We're excited to announce the opening of applications for:

• Fanlore Social Media & Outreach Volunteer - closing 16 July 2025 at 23:59 UTC or after 40 applications
• Policy & Abuse Volunteer - closing 16 July 2025 at 23:59 UTC
• Communications TikTok Moderator - closing 16 July 2025 at 23:59 UTC or after 60 applications

We have included more information on each role below. Open roles and applications will always be available at the volunteering page. If you don't see a role that fits with your skills and interests now, keep an eye on the listings. We plan to put up new applications every few weeks, and we will also publicize new roles as they become available.

All applications generate a confirmation page and an auto-reply to your e-mail address. We encourage you to read the confirmation page and to whitelist our email address in your e-mail client. If you do not receive the auto-reply within 24 hours, please check your spam filters and then contact us.

If you have questions regarding volunteering for the OTW, check out our Volunteering FAQ.

Fanlore Social Media & Outreach Volunteer

Do you have an interest in fandom history, or in fannish culture and the different tropes, ships, communities and viewpoints that make up fandom? Are you interested in social media, community management or outreach? The Fanlore committee is recruiting for Social Media & Outreach volunteers!

Fanlore Social Media & Outreach volunteers are responsible for writing and editing Fanlore's promotional posts on social media, planning and running Fanlore's editing challenges, maintaining Fanlore's social media channels, and thinking of ways to reach out to and engage with new corners of fandom.

No extensive experience required—only reliability, teamwork, good communication skills, and an interest in fandom and Fanlore in particular. Join us!

As part of our application process, candidates who pass the initial review will also be asked to create a sample social media post for Fanlore consisting of a 280-character tweet and a 100-word Tumblr post promoting a Fanlore article. Further directions will be given upon applying.

Applications are due 16 July 2025 or after 40 applications

Apply for Fanlore Social Media & Outreach Volunteer at the volunteering page! If you have further questions, please contact us.

Policy & Abuse Volunteer

The Policy & Abuse committee (PAC) is responsible for addressing questions and concerns about potential violations of the AO3 Terms of Service. We determine whether reports are about legitimate violations of the Terms of Service, and what to do about them if they are. PAC volunteers correspond directly with AO3 users and collaborate on projects both within PAC and with other OTW committees.

Our main goals as a committee are:

• to adhere to the AO3 Terms of Service
• to make our reasoning and processes as clear and transparent as possible
• to handle all user reports consistently, no matter which volunteer is doing the work
• to keep every case we work on completely confidential

We are seeking people who can:

• Commit to working on cases regularly
• Be patient with rephrasing explanations
• Ask for help when needed
• Collaborate both inside the team and with other committees
• Act in accordance with established rules, policies, and procedures
• Treat confidentiality and user privacy as a priority

You must be 18+ in order to apply for this role. While English proficiency is required, we welcome applicants who are fluent in other languages, especially Spanish (Español), Brazilian Portuguese (Português brasileiro), Russian (Русский), Chinese (中文), or Indonesian (Bahasa Indonesia).

Applications are due 16 July 2025

Apply for Policy & Abuse Volunteer at the volunteering page! If you have further questions, please contact us.

Communications TikTok Moderator

Do you use TikTok? Do you like making videos? Do you want to connect with your fellow fans?

OTW TikTok Moderators create content for the OTW TikTok account, including drafting scripts, recording and editing videos, and reviewing other moderators' scripts and videos. Moderators address user comments on videos by responding to user questions, removing comments that violate our policies, and flagging comments for video topics. Moderators also try to regularly engage with fandom on TikTok by interacting with relevant, appropriate videos and liking, reposting, and/or commenting.

You must be 18+ in order to apply for this role. We are looking for volunteers familiar with TikTok and passionate about outreach on the platform. They should be able to maintain a consistent level of work, collaborate inside the team and with other committees, ask for help when needed, and commit to making fair decisions about how to handle comments.

Applications are due 16 July 2025 or after 60 applications

Apply for Communications TikTok Moderator at the volunteering page! If you have further questions, please contact us.

The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, Transformative Works and Cultures, and OTW Legal Advocacy. We are a fan-run, entirely donor-supported organization staffed by volunteers. Find out more about us on our website.

https://archiveofourown.org/admin_posts/31894

https://archiveofourown.org/admin_posts/31879

Every month or so the OTW will be doing a Q&A with one of its volunteers about their experiences in the organization. The posts express each volunteer's personal views and do not necessarily reflect the views of the OTW or constitute OTW policy. Today's post is with Rhine, who volunteers as a volunteer manager in the Translation Committee.

How does what you do as a volunteer fit into what the OTW does?

As a Translation volunteer manager I mostly deal with admin work that surrounds the work our translators do – be it talking to other committees about things that are to be translated, preparing English texts for translation, making sure our version of the text is up to date, or getting texts published once they are translated – along with more general personnel stuff like recruiting new translators, keeping a clear record of who is supposed to be working on what and who is on break, checking in with translators and how they feel about their work, that kind of thing. Having been in this role for some time now, I also help with mentoring newer volunteer managers in how to do what we do, at the scale we do it.

What is a typical week like for you as a volunteer?

There isn't one singular stereotypical week in this role, but some different modes with different focuses that are more or less typical for me:

• Going on-call for a week: Translation volunteer managers work from a shared inbox that serves as a first point of contact for all inquiries related to the Translation Committee. Each week, one or two volunteer managers go on-call as the ones primarily responsible for making sure everything gets actioned and squared away as needed. This usually means spending a couple hours each day working through everything in the shared inbox, including but not limited to assigning tasks to translators, checking on translators who were on hiatus, triaging translation requests from other committees, and responding to any questions translators may have in the course of their work.
• Working on a bigger project, like a series of high-visibility posts (e.g. membership drive, OTW Board elections), opening recruitment, or internal surveys: When Translation does a committee-wide thing, it'll by necessity involve most or even all of our forty-some language teams, each with 1–8 members. Coordinating all that takes some organisational overhead (and some love for checklists and spreadsheets, along with automations where feasible), which typically means sitting down for a few hours on three or four days of the week and chipping away at various related tasks to keep things moving, including but not limited to asking other people to double-check my work before moving on to the next step.
• Working on smaller tasks: When I want to have a more relaxed week while still being active, I'll sit down on one or two afternoons/evenings, and take care of a task that is fairly straightforward, like scheduling and leading chats to check in with translators or train people on our tools, creating a template document with English text for translation, drafting and updating our internal documentation, asking others to look over and give feedback on my drafts, and giving feedback on others' tasks, drafts, and projects.
• Weekly chair training/catch-up chats: We have a regular weekly meeting slot to sit down and talk about the few chair-exclusive things in the Translation Committee, as part of chair training.

What made you decide to volunteer?

I actually started volunteering at the OTW as an AO3 tag wrangler back in 2020, when lockdowns were on the horizon and I felt like I could pick up some extra stuff to do. Growing up bilingual and with some extra languages under my belt, I ended up hanging out in some of the spaces with lots of OTW translators. Then I found out that I could internally apply as a Translation volunteer manager, and the rest is pretty much history. At that point I was missing the feeling of doing some volunteer management and admin work anyway!

What has been your biggest challenge doing work for the OTW?

On a high level, I'd say it's striking a balance between the expectations and the reality of the work the Translation Committee does, including the sheer scale. On a more concrete level, it's like this: Being a translator in the Translation Committee is, by default, a relatively low commitment, with a number of optional tasks and rosters that we encourage people to take on, if they have the time and attention to spare. Part of how we ensure that is by dealing with as much of the overhead in advance as we can, as Translation volunteer managers.

This means that for instance, when the English version of a text is updated – which may take about two minutes in the original text – we go through each language team's copy of the text, make the changes as needed in the English copy, highlight what was changed, and reset the status in our internal task tracker so that it can be reassigned to a translator. This way the changed part is clearly visible to the translator, so they can quickly pinpoint what they need to do and make the corresponding changes in the translated text.

For both the author of the original English text and the translator, this is a very quick task. On the admin side, on the other hand, it's the same two-minute process of updating our documents repeated over and over, about 15 times on the low end for frequent news post series that we only assign to teams that consistently have some buffer to absorb the extra workload, and almost 50 times on the high end for some of our staple static pages that (almost) all teams have worked on, meaning it's something that takes somewhere between 30 minutes to almost two hours even when it's a tiny change and you're familiar with the workflow.

(And that's before getting to very last-minute changes and emergency news post translations with less than two days' turnaround time, where we manually track everything across around thirty teams, usually. Each time that has happened, everyone's dedication has blown me away. Thank you so much to everyone who answers those calls, you know who you are!)

What fannish things do you like to do?

I like to read, especially if it's something that plays around with worldbuilding or other things that were left unsaid in canon. I wish there were more hours in the day so that I can pick up some of my creative projects again. I suppose some of my coding projects like my AO3 userscripts and my AO3 Saved Filters bookmarklet also count as fannish?

Now that our volunteer's said five things about what they do, it's your turn to ask one more thing! Feel free to ask about their work in the comments. Or if you'd like, you can check out earlier Five Things posts.

The Organization for Transformative Works is the non-profit parent organization of multiple projects including Archive of Our Own, Fanlore, Open Doors, Transformative Works and Cultures, and OTW Legal Advocacy. We are a fan-run, entirely donor-supported organization staffed by volunteers. Find out more about us on our website.

https://archiveofourown.org/admin_posts/31879